The authors offer "key considerations and ideas pertaining to the design and implementation of a public engagement laboratory" to encourage engagement between the scientific community and the general public. The focus is on a physical lab but of course online facilities can be imagined as well. They hope "members of the community will push for these types of spaces within their own institutions" and argue that "a clear and logical approach to lab management can lead to a range of benefits to staff, participants, and your wider community."
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