While I like the topic of this report (14 page PDF), which studies the impact of supplementing a learning management system, Moodle, with communication tools, Discord and Teams, I am once again compelled to remind writers that a study consisting of 19 interviewees does not tell us what 'will' happen, only what 'can' happen. So the authors haven't shown this, as stated in the abstract: "adding Discord or Teams increases information and knowledge exchange and helps students to connect with peers and teachers in their courses." In the text, though, they are more careful: "both combinations, Discord + Moodle and Teams + Moodle, can form valuable digital learning environments, which, in terms of information and knowledge exchange as well as being-with, surpass what Moodle offers by itself." Unfortunately, the discussion of suitability of tools isn't similarly constrained, presenting as fact only that with the study shows is possibility.
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