The 'two best practices' listed by Al Infande are visibility and feedback. "To be visible in an online classroom is to be accessible to students," he writes. "Students need to know that the instructor is present and is available." And "Students want to know their grades from assignments and exams and don't want to wait. This quickness in grading shows the students that instructors care about the student." Well I've been hearing these since I was a teaching assistant. And I wonder, are these the best practices? And how best to implement them? The second, in particular, makes me want to employ an automated grading system. It would certainly be fast.