David Jones will tell us that, yes, the little things matter, and provides with two examples: using precise dates in course schedules, and linking to specific resources in course contents. He argues that the reason why these little things are overlooked is, first, because of the re usability paradox, which makes more specific resources less usable, and second, the black-box nature of most LMSs. Both are good explanations, but they obscure the main reason: the little things are the hardest to do (and the technology doesn't help at all). In fact, better technology design makes these little things easy. For example: if you know the course start date (and you do, right?) then you can design reusable contents to calculate precise dates relative to that start date. Doing the little things right is what the technology should do, allowing designers to focus on the big things.