The End of the Gatekeeper
Joshua Singletary,
EDUCAUSE Review,
Feb 23, 2018
Good article about (what we hope is) the changing role of IT departments in the institution (your mileage may vary). Says the abstract: "The role of IT departments has evolved to one that is increasingly defined by a simple concept: who has control. To be successful in the changing landscape of technologies and user needs, IT will need to become a partner rather than a gatekeeper."
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