John Fallon addresses Pearson's most pressing issues in an address at the annual shareholder meeting. "It has been a bruising time for our colleagues," he says. "We’ve cut 5,000 roles – mainly in print or mature markets – whilst we’ve added new roles in tech, efficacy, education, research and fast growing markets." The shift to digital learning also underscores his remarks, as he touts the Pearson System of Courses. So what aere the underlying values of the company? "Our values – to be brave, imaginative, and decent – have been tested, but ultimately they’ve been reaffirmed and strengthened – and we are working hard to reward our people. And now we’ve added a fourth value – accountability – highlighting our commitment to a simple and incredibly powerful idea – that every product we sell can be measured and judged by social impact." On the other hand, there's also this: "some folk may question whether a sense of social purpose and a profit motive can go hand in hand. We think that what makes Pearson an incredibly special company is that they always go hand in hand." So don't expect to see any good coming from Pearson unless it's also making them money.