According to the article, "A recent survey of 100 senior executives released by Right Managements Consultants, a Philadelphia-based career transition and organizational consulting firm, found that coaching strategies have had a measurable impact on ROI. Senior executives report better relationships with their direct reports, supervisors and peers, improved teamwork and greater job satisfaction." Seems to me that if it works for executives, it ought to work for other staff, and may well have a greater impact on ROI, since (one would think) there is a greater need.
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