Insights from Campus Leaders on Current Challenges and Expectations of IT

Kathryn Gates, Joan Cheverie, EDUCAUSE Review, Dec 07, 2017
Commentary by Stephen Downes
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New rreport from EDUCAUSE based on interviews with 17 higher education IT leaders. Analytics comes up a lot, as do the challenges of changing demographics, enrollment, fuinding, government "intervention", student success and leadership. "The theme that received the most attention by far was foundational technology. As one executive stated, 'We expect for IT to be silently awesome.' ... executives frequently mentioned security; specifically, they cited security as a growing concern and said they expect IT to keep systems secured and the institution 'out of the news.'" 

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