Blackboard'S Market Share Erosion

Michael Feldstein, Neuropsychiatric Disease and Treatment, Apr 01, 2009
Commentary by Stephen Downes

Michael Feldstein's account of Blackboard's market share is consistent with other reports I've seen over the last few years: they are losing the smaller markets, but focusing and hanging on to the large enterprises, so they can overall. Though, I would say, the fewer clients Blackboard has, even (and perhaps especially) if they're larger clients, the more vulnerable they become to competition.
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