As Scott Leslie says, this is a thoughtful post on the Instructure hack. Like Phil Hill, D'Arcy Norman leads with Instructure's public communication regarding the incident, which was (and continues to be) not good, with most people interpreting their claim to have "reached an agreement with the unauthorized actor (ie, ShinyHunters) involved in this incident" to mean "they paid the ransom." Though, what else were they going to do? Along with many others, Norman points to the technology monoculture as a point of failure. "It looks like Instructure manages 3 different Canvas environments: 'production', 'beta', and 'test'. And all 8,800+ institutions appear to share those three environments." But the major lesson to be drawn, he writes, comes from UBC. "The UBC response is truly remarkable... (they) quickly put together a cohesive set of resources to support instructors in rapidly adopting different online platforms to meet the pedagogical needs in their courses." This is a lesson in maintaining expertise and developing resilience, even while working with external partners.
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