One of the long-standing challenge with the xMOOC is that while it may enroll thousands of participants, there is virtually no interaction among them. Historically participants have responded by creating they own backchannels on social media, discussion boards or mailing list. But these are hit-or-miss. Duke's answer, described here, is to add a chatbot called Dialogue and given the name 'Coach'. They report positive results - and I guss having some interaction is better than having none - but I personally would want to interact with other people in the course. After all, I can interact with AI any time I want. But people who are doing the same thing I'm doing are harder to find.
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