Good article on the emerging practice of learning and development (L&D) building their own tools, using AI, rather than buying from vendors. There are good reasons for this: it's fast, it's cheap, and you can get exactly the tool you want instead of settling for whatever the vendor has available The bulk of the article lists types of tools L&D teams are building, and the variety tells the story, everything from problem statement bots to job aid bots.
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