Stephen Downes

I lot of people pointed to the response to the Instructure outage by the Learning Technology Innovation Centre (LTIC) at UBC as an example of best practice, so it's good to get this quick post mortem from its director post crisis. "We made, from scratch, findmycourse.ubc.ca to help students find their way to their courses. We published an alternative course hosting page, redirected the forbidden URL to a student facing website... We started a discussion forum... we spun up two options for hosting course materials, and many options for the satellite functions such as media and discussions." Preparation (even if not for this specific event) was key. "We were very lucky to have in our back pocket a very mature Blogs site ready and waiting for automated integrations like enrollments and media. We had an open source Moodle install that we rapidly expanded." Via D'Arcy Norman.