This is nothing readers here haven't heard before, but as Philippa Hardman says, AI is accelerating the trend and making the implications a lot more obvious. "Formal learning accounts for only 4-10% of how people actually learn at work," writes Hardman, and "only a fraction of what we 'learn' in courses transfers into changed behaviour. Put another way, we've built an entire industry and tech stack around the margins." So what will we get instead? I think we already know: "the learning moment is inseparable from the work... compliance courses for nudge learning and 3-10 minute mobile micro-modules embedded into normal workflows... (and) self-directed exploration and peer support." What does that technology look like?
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