Techno tag team
Michael Villasenor,
Daily Trojan,
Sept 04, 2004
The response has been overwhelming, but I'm not sure I'd like the job. This article describes a program at USC whereby tech support is offered by 'live-in' tech support people. Worth noting, too, is that the tech support people are intended not just to fix problems, but to teach students. "If we can educate students as freshmen, then hopefully they will still retain enough of the information to solve computer problems they may have in the rest of their college career." Via Syllabus.
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