Content-type: text/html Downes.ca ~ Stephen's Web ~ What 40 Million Messages Tell Us About Parent-Teacher Communication

Stephen Downes

Knowledge, Learning, Community

TalkingPoints is a proprietary messaging platform that, it says, "connects and empowers families and teachers by using human and AI-powered, two-way translated communication and personalized content." This story reports on a report from a year ago (there's no explanation for the gap) where they "partnered with Google for a massive, AI-powered analysis of 40 million messages in its app to find how parents and teachers are exchanging information." There are some interesting results - "44 percent of the messages were around logistics" and only 8 percent were about academics. But critics are wondering about the privacy implications. Did the users know their messages were being tracked and analyzed by AI? Why, indeed, would schools use a messaging platform without a full security audit that would answer questions like this and others. Nothing about this in the EdSurge article, of course, which is 100% rah rah.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Jul 23, 2024 11:49 a.m.

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