Content-type: text/html ~ Stephen's Web ~ Why AI surveillance at work leads to perverse outcomes

Stephen Downes

Knowledge, Learning, Community

We don't use AI tracking of employees where I work, at least, not so far as I know. But our managers spend a great deal of time tracking performance in order to maximize productivity, and I can speak from experience about the results. Something like this: "in practice, these systems can perversely disincentives workers from the real meat of their jobs – and also results in them being tasked with the additional labour of making themselves legible to tracking systems." It also creates perverse incentives (like developing systems to jiggle the mouse) and creates "psychological burdens... raising stress levels and impeding creativity." You have to expect similar results in learning environments.

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Stephen Downes Stephen Downes, Casselman, Canada

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Last Updated: Jun 17, 2024 02:33 a.m.

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