Reskilling and personalization were down, while collaborative learning and coaching were up. And these four topped the chart in a year that to me signifies retrenchment and slow progress. And then there's this: "L&D knows what to do, but is striving to obtain the resources, technology, support or engagement to make it happen. If there was a sense last year that there was a major piece of work to be done reskilling and upskilling employees, this year that is tempered by the sheer scale of the task." Companies have simply not made the investment over the last few decades, and the strain is evident. And it's not just in learning: I see the same trend in infrastructure and digital technology, which are also straining against the weight of too little investment and overstretched capacity.
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