Stephen Downes

Knowledge, Learning, Community

This is a clear and straightforward set of guidelines (21 page PDF) for offering virtual training at Transport Canada. What's most significant is that it's based on the use of Microsoft Teams as a training environment (that probably doesn't eliminate the use of an LMS entirely but it's a compelling alternative, especially since (as the Guide notes) employees will already be familiar with the Teams environment from day-to-day work. Suggestions are practical (don't schedule 8-hour sessions) and useful (use Polly, a Teams plug-in, to conduct polls). There's a lot of focus on being useful (eg., send out MS Teams cheat sheets), engaging (limit lecture, employ andragogical principles), and considerate (respect learners' concerns about tech, don't record without permission and opt-out). It was a mailout but I'm making it available here with permission. Also available en français.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Copyright 2021
Last Updated: Mar 31, 2021 01:40 a.m.