The term DevOps is short for 'development operations' and this report (54 page PDF) describes how institutions are automating routine decision-making and approvals while creating flexibility for unusual and unorthodox cases. Any enterprise that manages digital services is engaged in DevOps and these may range from cloud support to desktop applications. The long term trend is toward self-serve interfaces, and the key trends this year are product-focus (as opposed to a series of stand-alone projects) and change management (that involves testing, automation, and stakeholder involvement). The report ranks different sectors with respect to their DevOps maturity level, and unsurprisingly, education ranks among the lowest and, therefore, least efficient. Here's the launch page, if you want to be giving and fill out the form before downloading, as I did. Via InfoQ.
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