This is a summary of a Tony Bates podcast (his article on it is here) on the future of online learning and higher education post-Covid 19. Chan identifies four major points: the need for leadership and a planned approach; the need for learners "to learn the transversal or 'transferable' skills required to cope with changes wrought by technological, social and economic changes"; "better structure to ensure lecturers have the skills to teach"; and the need for the role of instructional designers "to be scaled up."
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