This post revises the old Tuckman model of group formation, dropping the 'storming' phase (as I guess advocacy of 'storming' is a bit impolitic) and adapting it to digital teams. Some of the advice is quite practical (eg., "in the sudden switch to remote working your team is potentially facing a reduction in screen real estate" (which is why I bought a big-screen monitor for the home a few months ago)). In the norming phase we learn "how important it is to create space for being social as well as productive." Quite so. As for performing, well, "it takes time and, unfortunately, experience to build trust in ways of managing a crisis when meeting in person isn't an option."
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