It is worth noting that in this, as with all of Thalheimer's work, 'learning results' are very narrowly defined, and refer strictly to content recall as demonstrated in course testing. It would be more useful, to my mind, to consider longer-term and more widely defined learning results. Case in point: I remember nothing - utterly nothing - from my Grade 10 English course with Jamie Bell. But my smile sheet would be glowing because the course had a transformative effect on me by drawing me out and having me develop my writing both for work and (especially) for pleasure. This would never show up on a test. And that's what the good courses do. The courses that focus strictly on content, to my mind, are failures, and that failure is often reflected in low student satisfaction.
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