Stephen Downes

Knowledge, Learning, Community

This article reports on the increased use of chatbots in higher education. Anything - anything - has to be better than a telephone menu. "Colleges initially were deploying this technology only in specific areas, such as financial aid, IT services or the library. Now institutions are looking to deploy chatbots with much broader capability." The article plugs a chatbot companies  AdmitHub and Ivy.ai, and suggests institutions will want more generalized chatbots in the future.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

Copyright 2024
Last Updated: Mar 28, 2024 6:24 p.m.

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