"Just a few years ago," writes Kevin Carey, "universities had a chance to make a quality education affordable for everyone. Here's the little-known and absolutely infuriating history of what they did instead." I'm not sure how little-know it is; after all, the sector's failure has been chronicled over 20 years in these pages. But the core observation is dead on. Universities "outsource much of the work to an obscure species of for-profit company that has figured out how to gouge students in new and creative ways. These companies are called online program managers, or OPMs, an acronym that could come right out of 'Office Space.' They have goofy, forgettable names like 2U, HotChalk and iDesign."
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