E-learning: Why employees expect a Netflix experience

Steve Wainwright, Personnel Today, May 16, 2018
Commentary by Stephen Downes

I can see why this will resonate with readers, and certainly we want something much better than pre-arranged courses and expensive fees. And if learning and watching videos were the same then the Netflix analogy would work. But learning - especially informal learning - isn't about selecting something to view from a recommender. It's about solving problems, getting help, working together, and reflecting on experiences and lessons learned. It's as much about creation as consumption. So, sure, the Netflix experience may seem appealing, but more is required.

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