I will agree that inclusivity is more than just access, pace and choice of learning paths. But I push back against the idea that "a sense of isolation and a lack of community for both students and faculty" are unique to online learning. I've seen it in in-person classrooms. For example, the authors write that "community guidelines in a 'traditional' in-person classroom are often set through a collaborative process where both students and faculty are actively engaged." Maybe. Sometimes. But more often, in my experience, these guidelines are simply dictated by the instructor or professor. Yes, we need to model "values of fairness, empathy, acceptance, kindness, respect, and responsibility." But this is as true offline as online, and is no easier in person than digitally.
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