Leigh Blackall criticizes "a whitewashed illusion of objectivity through 'stakeholder consultation' to create 'user stories' and 'personas' that inform 'requirements' in a 'data-driven, evidence -based' process that hides the reality of a political process of managed dissent and controlled opposition" in the selection of a new LMS for RMIT. I think that the criticism is fair enough, but I would observe that institutions themselves are structured to optimize "managed dissent and controlled opposition". That's what makes it so difficult for them to select - or even consider - decentralised, distributed and networked technologies. Institutions required consensus, and consensus requires that opposition remain localized. In short: the process comes with the territory.
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