‘Regaining Public Trust’

Colleen Flaherty, Inside Higher Ed, Jan 27, 2017
Commentary by Stephen Downes

As competition from non-traditional education providers intensifies, colleges and universities will depend a lot on public perception and trust. So this is not a good time for that trust to be eroding, but that's what's been happening as they blithely collect ever-increasing tuition fees and conduct research at the behest of the highest bidder. At least now the effort is underway to reverse that trend. "Beyond data, re-engaging the public also means talking more about -- and designing policies and programs around -- who college and university students really are, since only a fraction are “traditional” students straight out of high school... It also means “maintaining a laser focus on equity and quality” in what will likely be a deregulated environment going forward."

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