How Learning and Development Are Becoming More Agile

Jon Younger, Harvard Business Review, Oct 11, 2016
Commentary by Stephen Downes

As the title suggests, learning and development are becoming more agile. By this, what they mean is that there is a much greater use of freelancers. The article draws from an Accenture study (14 page PDF) on outsourcing that suggests "HR will need to redefine its mission and activities—and perhaps create new roles and organizational structures to maximize the extended workforce’s strategic value... the best HR organizations of the future will offer learning opportunities to extended workers." The article quotes Patty Woolcock, the executive director of CSHRP, the California Strategic HR Partnership, says: "The future of learning is three 'justs': just enough, just-in-time, and just-for-me." So we're looking at technology-supported peer learning, bringing together customers and providers, and focusing on development (growth) rather than deficiencies (or gaps).

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