How Companies Are Benefiting from “Lite” Artificial Intelligence

Seth Earley, Harvard Business Review, Jul 19, 2016
Commentary by Stephen Downes

Artificial Intelligence as a Service (AIAAS) is here. As this article notes, "At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information." For example, there's "a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents (for All State). It was a bit like hiring Apple’s Siri at a sliver of the cost. Mike Barton, the division’s president, put it this way: 'We think of ABIe as our precursor to cognitive computing on a shoestring.'"

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