Here are the three laws (quoted):
- Great eLearning technology combined with bad content results in more efficiently delivered bad content.
- eLearning that is compensation for bad documentation, tools, processes, or management will ultimately prove to be a waste of time and money.
- When great eLearning comes up against a lousy learning culture, the culture wins every time.
Essentially they are restatements of one of the oldest laws of computing: garbage in, garbage out (GIGO).