Interesting article not only because it describes how Reddit's community of volunteers manages to filter the discussion forums, but also because it makes it clear the impact of unmoderated speech. "There are Chicago newspaper websites that have comment sections that are full of hate speech, and we wanted the Reddit community to be something different. We banned them. We silenced them. We removed their comments. We told them to go away... They can wreak havoc on our threads and really mess with people's heads. I don't think most people realize what little it takes to seriously damage someone" (I've combined a couple of quotes here). If you do not have 20,000 volunteers in a massive course, you have limited options: do without forums (the xMOOC approach), pay a lot of money for moderators, allow nasty and vile comments, or break into a network of multiple communities (the cMOOC approach).
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