Doing Something About the ‘Impossible Problem’ of Abuse in Online Games

Jeffrey Lin, Re/Code, Jul 10, 2015
Commentary by Stephen Downes

On the creepy side, players are finding themselves being admonished for bad behaviour by machines. On the positive side, it is at long last a mechanism that enables a platform to deal with abuse and harassment. "How do you introduce structure and governance into a society that didn’t have one before? The answer wasn’t as simple as abolishing anonymity.... While anonymity can be a catalyst for online toxicity, we focused on the more powerful factor of whether or not there are consequences (both negative and positive) for behaviors."

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