Stephen Downes

Knowledge, Learning, Community
Nancy White links to a Fast Company article called Training Secrets From Inside The Googleplex. I'm not sure there's anything to show that Google does training better than anyone else, but everyone's curious about how Google does things... A moderator interviews a product manager about a particular new feature, as sales agents across the country, and around the world, listen in." But also, "Google breaks the information into bite-sized chunks lasting no more than seven minutes each, so agents can download and peruse them at their desks, on their commutes, even on their cell phones... And quizzes following each training make sure the agents are absorbing the new information." The interview format, I think, makes the audio a lot nicer to listen to than a single 'expert voice' would be.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Copyright 2021
Last Updated: Mar 30, 2021 11:45 a.m.