Alexander Hayes raises the question of pervasive surveillance as the new South Wales Department of Education and Training (DET) moves over to Google Apps. Now the department will save a pile of money in the process - the press release advertises a 66 percent savings. Which makes it something organizations like my own should be looking at seriously. The concerns about surveillance are not new but as Google expands capacity they become more pressing. Additionally, life in the cloud poses additional risks, suggests HBR writer Robert Plant. "The key issue is access to the data. Servers and technology can be found at secondary sites, but if the data is locked in the cloud, the business's ability to function may be severely compromised." Then again, I've lived with Outlook long enough to know that having the data on your local network is no guarantee either.