Email at Work
Deborah Fallows,
Pew Internet & American Life Project,
Dec 09, 2002
This study is not going to be of any relief to those of you who think you are swamped with email. For according to the authors, you're in the minority. "Contrary to the perception that wired American workers are buried in email, the large majority of those who use email at work say their experience with email is manageable. They say they spend a modest amount of their typical workday reading and writing email. A portion of those emails probably replace telephone calls or faxes or traditional mail."
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