When you say something like this, you know it's not going to be a positive report: "accommodating changing user preferences is not the only priority that drives library decisions." This article identifies the disconnect between libraries and new technologies across three domains: technology, policy and opportunity. In particular, it is worth noting that "services and policies are equally limiting, seemingly guided more by fear of litigation than any other factor." Libraries are obsessed to the point of inability to act by concerns over privacy and copyright. More articles are also available form the most recent EDUCAUSE Quarterly.
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