Stephen Downes

My view (and I've expressed it often in my organization, which makes me really popular) is, as described in this short article, that "management [is] a supportive function rather than a directive function... management [is] a service providing function offering training, development, coaching, mentoring, and the like, rather than performing the traditional planning, organizing, directing and controlling functions." Thanks Rod for the link. View more articles from Systems Thinking.