Stephen Downes

One of the bits of advice is this reasonable if slightly stale article is this: "Intranets need killer applications to survive and grow. The killer applications that replace the corporate telephone directory and the cafeteria menu will be knowledge management tools." In referring this item George Siemens comments, "I disagree with this. As long as KM is about the organization's needs, adoption will only work if it's forced (and if it's forced, people will only use it for the minimum required)."