This post summarized an article by Shalina Chatlani reporting on (unpublished?) results from Lou Pugliese, director for the Technology Innovation Action Lab at Arizona State University, and Kate Smith, vice president of academic affairs at Rio Salado College. They report four key findings: "take a strategic portfolio approach to digital learning, build capabilities and expertise to design for quality in the digital realm, provide the differential student support to succeed in fully online learning, and engage faculty as true partners, equipping them for success." Bates adds a few other findings from the literature.
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