Buzzword Decoder: Kirkpatrick Levels of Evaluation

Pamela Hogle, Learning Solutions, Nov 29, 2017
Commentary by Stephen Downes

You'll hear this quite a bit especially in corporrate learning, where it is common currency. At one of my recent project locations it's simply referred to as assessment 'levels'. The Kirkpatrick scale describes different levels of assessment, from Level 1 (reaction, for example, student surveys at the end of a class), Level 2 (learning), Level 3 (behaviour, "are employees doing things differently at work"), and Level 4 (results). A fifth level, Return on Investment (ROI), is typically added to the scale. Anyhow, this is a good short introduction you can hand out to people new to the discussion.

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