Building a Chatbot: analysis & limitations of modern platforms

Javier Couto, Tyro Labs, Jan 25, 2017
Commentary by Stephen Downes

Good article exploring the strengths and weaknesses of various chatbot platforms. "The chatbot ecosystem is moving very fast and new features are being released every day by the numerous existing platforms." There are non-technical platforms aimed at average users: Chatfuel, ManyChat, Octane Ai, Massively and These, though, do not have natural language processing ability and are not suitable for commercial applications. The five major solutions are all from major companies (not surprisingly). They "represent already a standard or at least they are on (their) way to become one: (Google), (Facebook), LUIS (Microsoft), Watson (IBM), Lex (Amazon).

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