On the creepy side, players are finding themselves being admonished for bad behaviour by machines. On the positive side, it is at long last a mechanism that enables a platform to deal with abuse and harassment. "How do you introduce structure and governance into a society that didn't have one before? The answer wasn't as simple as abolishing anonymity.... While anonymity can be a catalyst for online toxicity, we focused on the more powerful factor of whether or not there are consequences (both negative and positive) for behaviors."
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