We Don’t Sell Saddles Here

Stewart Butterfield, E|FL 2.0, Feb 18, 2014
Commentary by Stephen Downes

I think this software development manifesto. Take the time to read the whole thing. "Just as much as our job is to build something genuinely useful, something which really does make people’s working lives simpler, more pleasant and more productive, our job is also to understand what people think they want and then translate the value of Slack into their terms." Stewart Butterfield is attributed but the actual author is someone at Slack. Minor language warning.

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