Learning 100! How Jiffy Lube Upgraded Training

Jerry Roche, , Jul 21, 2013
Commentary by Stephen Downes
files/images/RTEmagicC_jiffylube3.png.png

This is an interesting case study of 'Jiffy Lube University' (interesting to note how all of these initiatives are called a 'university'), which offers employees and (perhaps more importantly) new franchise owners a series of online courses about the business. A key to the system, reports the article, is the personalization. "It gives you a sense of where you stand personally in terms of the training standards that are set. Individual employees can now take control of their own development." JLU uses a customized SumTotal platform, designed and developed by Intercom. Some of its courses are recognized by the American Council on Education and can be converted to college credit.

Views: 0 today, 101 total (since January 1, 2017).[Direct Link]
Creative Commons License. gRSShopper

Copyright 2015 Stephen Downes ~ Contact: stephen@downes.ca
This page generated by gRSShopper.
Last Updated: Oct 23, 2017 02:20 a.m.