Social Business – Where Bosses and Managers Become Servant Leaders
May 08, 2012
Commentary by Stephen Downes

Your local McDonald's ios probably being run by a manager 1.0 and will continue to do so until worker rights become much more entrenched. But professional workplaces, staffed by people with more marketable skills, are being managed by a new style of manager - or are losing both their staff and their relevance. Luis Suarez describes the new style of management in this post. He writes, "Long gone are the days of micro-management, of managing by fear, power, bullying or mediocrity, or, just simply, by believing that the mantra “I am the boss; do what I say … or else!” would still work in today’s current business environment."

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