UX Myths

Zoltán Gócza, Zoltán Kollin, Website, Jul 08, 2010
Commentary by Stephen Downes

Nice site that details, and debunks, a series of usability myths. Some of my favorites involve not listening to user feedback. Myth #21, for example, states that `people make confident but false predictions about their future behavior, especially when presented with a new and unfamiliar design. There's a huge difference between imagining using something and actually using it. In addition, human preferences are rather unstable." There's plenty of evidence to back up this claim, along with the rest.
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