Stephen Downes
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Managing Complex Change
Darren Kuropatwa writes, "I first saw it in a presentation on SlideShare by Silvia Tolisano, Shifting to 21st Century Learning, and tracked it back Andrew Churches outstanding wiki." It might take a few seconds to recognize how it's structured, so take a moment to study it. Darren Kuropatwa, A Difference, February 20, 2010 7:41 a.m.. [Link]
Comments
Re: Managing Complex Change
I still think a simpler way of looking at change is the 4 steps:
1) Unconscious incompetence: you don't know what you don't know
2) Conscious incompetence: you know that you don't know
3) Conscious competence: you have to think about what you're doing
4) Unconscious competence: you can do something without needing to think through each action.
It seems to me, you'd build actions to bring change through these four steps, to get people to realize that they need to change (step 2), to step them through the skill building (stage 3), and then to the point where they've built new habits (stage 4). [Comment]
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