Usability Toolkit

Various authors, Society for Technical Communication Annual Conference, Sept 04, 2002
Commentary by Stephen Downes

From the website: "The Usability Toolkit is a collection of forms, checklists and other useful documents for conducting usability tests and user interviews. The material may be used as is, or adapted for specific needs." The description undersells the resource: there is a lot of useful stuff here. Now you too can create your own usability consultancy.
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